Jakarta, September 15, 2026 — Blue Sky Premier Lounge and Mandaya Royal Hospital Puri have officially entered into a partnership through the signing of a Memorandum of Understanding (MOU), held at Terminal 2 of Soekarno-Hatta International Airport. The collaboration introduces airport assistance and lounge experience services for Mandaya patients, particularly those traveling from outside Jakarta to receive medical treatment.
The MOU was signed by Mr. Ardi Molfi, GM Commercial & Relationship of Blue Sky, and Mr. Ruby Hartaman, Director of Sales & Business Development of Mandaya Royal Hospital Puri. The event was also accompanied by a Medical Check-Up (MCU) session for Blue Sky Premier Lounge customers.
Through this collaboration, Mandaya patients traveling from outside the city can receive support throughout their airport journey through Blue Sky's airport assistance and lounge experience services. These services include escort and assistance, check-in assistance, baggage assistance, lounge access, and departure assistance.
The service is designed to make the patient's journey more organized and comfortable, from their arrival at the airport until they continue their journey to Mandaya Royal Hospital Puri.
Patient Journey Upon Arrival in Jakarta
Upon arrival at the airport, patients will be welcomed by the Blue Sky team through a meet-and-greet and identification process. The team will then assist patients throughout the airport handling process before escorting them to the Blue Sky Premier Lounge, where they can rest and enjoy the available lounge facilities.
Once the airport assistance process is complete, patients will be guided to the designated pick-up point or Mandaya transportation service to continue their journey.
Comfort Before Continuing the Journey
While at the Blue Sky Premier Lounge, patients can take advantage of the available facilities to rest before continuing their journey. These facilities include food and beverages, Wi-Fi, and other lounge facility, depending on the location and services available.
For patients traveling after receiving medical treatment, waiting time at the airport can be more comfortable with a dedicated space to rest before their next flight.
A Collaboration for a More Integrated Travel Experience
Through its collaboration with Mandaya Royal Hospital Puri, Blue Sky Premier Lounge continues to expand its role in providing a comfortable travel experience for customers. For patients traveling from outside the city to receive medical treatment, support throughout their airport journey is an important part of the overall travel experience.
This collaboration marks a step toward connecting hospitality services, airport assistance, and patient travel needs into a more seamless and integrated experience.
Comfort Begins Before You Fly.
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